Privacy Policy

We take your data and the privacy of this data and information extremely seriously.  This page is set to inform all customers and users of the site of our policies regarding the use of personal data i.e., collection, use, and disclosure. We know how important your personal and private information is to you, and we want to assure you that we care about how your data is used and shared online. Which is why we want to be open and transparent in our communications and information use. We value and respect everyone who visits and views the information on our site and will only use and collect personal data in a way that is outlined in our Privacy Policy, and that complies with our obligations, your legal rights, and updated GDPR guidelines. We advise everyone to read our Privacy Policy and Cookies Policy carefully and for users to be aware that acceptance is deemed to occur when a user first visits and uses our site. If you are not agreeable with all, or elements of our Privacy Policy as detailed below, we advise users to stop using our Site immediately.

Included in this Privacy Policy

This policy outlines the use of data and data collection from our site.  All users of our site need to be aware that we, on occasion, may include external links to other websites.  In these instances, we would like to make it clear that we have no control over how your personal data is collected, on and from these external sites.  We advise all users to read all privacy policies thoroughly before providing any personal and confidential information.

Collection and Use of Information

To help us to identify you, we may ask users on our site to provide us with certain information that helps us make you personally identifiable and which we can then use to contact you directly. Personally, identifiable information can include:

  • Name
  • Age
  • Date of birth
  • Address
  • Email
  • Contact number

This information is collected, processed, and stored by Manchester Hand Surgeons securely. We will not hold this information for longer than necessary and for reasons where the information is not required.

Log Data

Log data is collected from ourselves from your browser whenever you visit our site. Log Data can, and does, include:

  • Your computer’s IP (Internet Protocol) address
  • Browser version
  • Browser type
  • Which pages on our site you visit
  • Times and dates of your visits
  • How long you spend on each page
  • Any other statistics.

Cookies Policy

Our site uses the web analytics tool, Google Analytics, which is provided by Google, Inc (Google). Cookies are a collection of messages which are stored in a file (messages that web servers pass to your web browser every time you open another page up or visit a new page online) and which are used by Google Analytics to allow the website to analyse how users use the site and what pages they are viewing. The information gathered, is transmitted and stored on large external servers owned, ran, and managed by Google where the information stored is used to evaluate your use on our site, providing Manchester Hand Surgeons with detailed reports on all web activity and related services on internet usage. Third parties may also gain access to this information if legally allowed to do so, where Google is legally required to pass over such information, or if the third party is working on behalf of Google. No other data or information held by Google will be associated with your IP address. Users have the right to refuse cookies, and this can be done by changing your personal settings within your browser; however, in doing this, the full use and functionality of our site may be restricted.  Use of our site means you have provided us with consent to use your data and information that Google has gathered in the way, and for the reasons that have been outlined above.

Communications

There are several forms included on our site where users can provide personal information or provide feedback on our services. Within these contact forms, telephone numbers and personal addresses are required in order for us to process the information and carry out the necessary action of communication effectively and efficiently. We may also track what you read on our site or where you go, again, for us to provide the best and most useful follow-up information. However, this action will only be done when we have explicit permission from you to do so. Permission, in this sense, is granted when you fill out one of our contact forms that ask if we may use your information to contact you in such away. You also have the right to request your personal data and any information we hold on you, and for this contact information to be deleted at any time. If you would like Manchester Hand Surgeons to delete your information, please contact us at 01625 881200.

Security

We aim to secure your personal information at all costs; however, we must emphasise that no transmission over the Internet is 100% secure, and online electronic storage also falls into this category. At Manchester Hand Surgeons, we continuously use commercially agreeable means to secure your Personal Information; however, we cannot guarantee complete security. Note:  Some of the information and data you provide to us may be stored outside of the EEA (European Economic Area).  When using and navigating around our site, as well as submitting information to us, it is deemed that you have accepted and agreed to the EEA. We ensure that your data is treated safely and securely by taking all reasonable steps as relevant within UK regulations and GDPR.

Privacy Policy – Manchester Hand Surgeons

Our Privacy Policy outlined here is effective as of February 2020.  The policy will remain in effect until any changes to its provisions are deemed necessary to support the future of information and data collection. We reserve the right to change or update our Privacy policy at any time, and we advise that our Privacy Policy is reviewed periodically. If you continue to use our site after any changes or amends have been adequately made to the Privacy Policy, it will constitute your acknowledgement to these changes. It will also act as consent to abide and be bound by the amended Privacy Policy.

Contact Us

If you have any concerns or questions specific to our Privacy Policy or our use on the data and information gathered through our site, contact 01625 881200.

Disclaimer

All of the information provided by Kunal Hinduja and Manchester Hand Surgeons online and through information downloaded from our site, without a visit and formal discussion with one of our professional healthcare team members, must be considered for education and informational purposes only. Information we send via email does not constitute a formal medical consultation. An independent and formal review and face to face appointment will always be recommended for all patients, discussing in full, the information regarding a patient’s specific procedure, risks, outcome, and more. There are various external links on our site offering additional services as well as external information.  These external links are maintained and created by other private and public organisations and are not linked with our site in terms of content or provision of information.  Due to this aspect, we cannot guarantee, nor can we control the relevance, accuracy, timeliness, or completeness of this external information. If you have any further questions or if you would like to find out more contact 01625 881200

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